RESOURCES FOR WORKERS IMPACTED BY COVID-19
Unemployment insurance, how to file initial and weekly claims, and other information for employees and dislocated workers
Unemployment Insurance & How to File
For those who need to file for unemployment due to COVID-19, the best way to file is online through www.vawc.virginia.gov. While the call center number is still functioning, the wait times are higher than normal at this time due to call volume.
The filing website is mobile friendly and can be accessed from smart phones.
The website has Live Chat capability and our centers are still accepting calls at this time if you need additional assistance.
For unemployment benefits, individuals can apply online here. The Governor has waived wait times and called for expedited processing of claims.
To determine eligibility for any and all social services programs, individuals can apply via CommonHelp or by phone at 1-855-635-4370. They are processing claims for assistance.
Virginia Career Works centers have limited access right now.
Pandemic Unemployment Assistance (PUA)
Self-employed individuals such as independent contractors, gig economy workers, clergy, and those working for religious organizations may be eligible for Pandemic Unemployment Assistance. To receive this benefit, you will need to file a claim for regular unemployment and be denied. Once you have been denied regular unemployment, you can begin the process of filing a PUA claim.
Other Employee Resources
COVID-19 Virginia Portal:
The Virginia Department of Social Services has created a portal with answers to commonly asked questions related to unemployment insurance, utility payment, mental health resources and more.
Frequently Asked Questions from Workers Regarding COVID-19 (Download PDF)
General Information Flyer on Claims Related to Layoffs – March 2020 Download PDF
Non Profit Assistance:
Hand Up Lodge
Hand Up Lodge is now operating 24/7 to allow residents to shelter in place. Additionally, hotel/motel vouchers are available for homeless persons who screened as needing greater quarantine/isolation than shelters can provide. If you are homeless or will lose housing in the next three days, call (434) 455-5722.