LODGING

Lodging means accommodation for a period or a place to sleep for one or more nights. Fancy hotels, youth hostels, elder hostels, campgrounds, motels and other businesses that provide a place for people to sleep overnight are all in the lodging industry.

CAREER DETAILS

Description:
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Tasks:

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Make and confirm reservations.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.

*Additional tasks may be needed for this career.

Average Salary:
$16,660 – $29,880

Description:
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

Tasks:

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.
  • Greet and register guests.
  • Monitor the revenue activity of the hotel or facility.

*Additional tasks may be needed for this career.

Average Salary:
$34,800 – $125,810

Description:
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Tasks:

  • Provide directions to guests.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make travel arrangements for sightseeing or other tours.
  • Provide business services for guests, such as sending or receiving faxes or shipping packages.

*Additional tasks may be needed for this career.

Average Salary:
$23,610 – $45,340

VIRGINIA WIZARD

Learn more about the careers above and others in this sector by visiting the Virginia Education Wizard.

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